Earlier, interactive voice response (IVR) solutions used pre-recorded menus and prompts to inform options or to present any information to the callers and used to get response from touch tone telephone keypad entry. But nowadays modern hosted IVR solutions enables responses and inputs to be gathered by spoken words with voice recognition. Know More: https://steemit.com/ivr/@go2market/understanding-everything-about-modern-age-ivr-solution