In this episode we look @ how simple changes in customer touchpoints can create a remarkable User experience. We look @ the example of CDbaby.com & how their order confirmation email went viral giving them thousands of new customers. You dont need to create the next Facebook, you need to focus on the details, especially those that form part of your customer journey & you are well on your way to being remarkable. Credits: Author Alan Dib (Your #1 Fan) ✊ DM on Instagram @digitalentrepreneur247 let me know your thoughts, write to me 'umran@digitalentrepreneur247.com' WhatsApp: +91-9987908969, check out www.onecallapplications.com. As always I'll see you tomorrow! Cheers!