As observed by Aldag and Fuller (1993), the groupthink phenomenon seems to rest on a set of unstated and generally restrictive assumptions:
- The purpose of group problem solving is mainly to improve decision quality
- Group problem solving is considered a rational process.
- Benefits of group problem solving:
- variety of perspectives
- more information about possible alternatives
- better decision reliability
- dampening of biases
- social presence effects
- Groupthink prevents these benefits due to structural faults and provocative situational context.
- Groupthink prevention methods will produce better decisions
- An illusion of well-being is presumed to be inherently dysfunctional.
- Group pressures towards consensus lead to concurrence-seeking tendencies.
According to Janis, decision-making groups are not necessarily destined to groupthink. He devised ways of preventing groupthink:
- Leaders should assign each member the role of "critical evaluator." This allows each member to freely air objections and doubts.
- Leaders should not express an opinion when assigning a task to a group.
- Leaders should absent themselves from many group meetings to avoid excessively influencing the outcome.
- The organization should set up several independent groups working on the same problem.
- All effective alternatives should be examined.
- Each member should discuss the group's ideas with trusted people outside of the group.
- The group should invite outside experts into meetings. Group members should be allowed to discuss with and question the outside experts.
- At least one group member should be assigned the role of devil's advocate. This should be a different person for each meeting.