In this episode we have Peter Ratcliffe on the show. Peter is a longstanding digital expert and Head of Digital for Retail Apparel Group in Australia. He manages omni-channel operations for RAG and offers his advice on how to organise digital teams and drive digital transformation within organisations.
Peter won the Trailblazer award from Magento at Magento Live in late 2016 in recognition of his contribution to eCommerce innovation & leadership.
1:20 - Background in IT 3:00 - Digital Teams 5:00 - Digital Skillsets 8:35 - Who Owns the Data? 10:25 - Importance of Business Skills 11:50 - Advice for Young Guns of Digital 14:40 - Practical Skills 17:00 - Merchant Side Experience 20:00 - A Passion for Fashion 23:30 - Magento Trailblazer 26:30 - Magento 2 & Large Scale Project Management 31:00 - Selecting the Right Technology & Partners 40:10 - Who Stands Out? 44:00 - Change Management & The C Suite 46:00 - Staying on the Cutting Edge 49:35 - Gray Hairs vs Young Guns 55:20 - Goals & Aspirations