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Despite the misfortune that Covid-19 has brought us, it has taught us several valuable lessons.
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What comes to people’s mind at the mention of your name?
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Are you regretting for making a certain decision? Know that there will be something good that will come out of it.
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No one can be good at everything. But we can eventually if we just get ourselves started.
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Does the state of our mind affects how we would enjoy the things around us?
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How can we say we win if we don’t have to fight any battles?
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‘Win the battle and lose the war’. This is so true if we want to build better relationships.
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The world will change according to how you view it to be.
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Be careful what you fill your mind with. You become what you think.
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Do you have a lot to say but are afraid to speak up?
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How do you respond to a negative feedback? Do you start to defend or do you accept with grace?
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What do you do when things get tough? Do you seek to run away or face it?
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You can easily spot whether a person will be successful by looking out for some of these common traits.
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Don’t let others define who you are. You are special.
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Are you allowing your past failures to determine your future?
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It is only when we stop and reflect that we can grow and improve ourselves.
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Are you always surrounded by people who are like you or think like you? Is it time that we start to include others who are different from us?
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How open are you to feedback? Listen to this experience I had as I sought to give feedback to someone.
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When we decide to remain status quo, that in itself is a decision.
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Whenever we are inclined to do something, there is always an ‘inner motivation’ behind the behaviour.
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We cannot shine unless we are being constantly tested.
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Words are powerful and whether we mean it or not, it can leave an everlasting impact on someone.
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Nobody owes us a living. Whenever someone agrees to help us, it is a choice that they make.
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When we greet others, we may not get a response sometimes. But don’t stop doing that because it energises us and others in this simple way.
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Disappointment happens because of expectations and expectations are derived from the benchmarks we set for others and ourselves.
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There are 2 ways to respond when things go wrong. We can either look at the people who cause the problem or work out a possible solution.
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As much as words are powerful, sometimes it’s best to go without words.
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When things don’t happen the way it should be, you can respond in 2 ways.
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We need disruptions. They are catalysts for growth.
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Don’t be in a rush to respond when someone poses you a question. The answer you give will either make or break an impression.
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Are we relying too much on technology that we have lost that human touch?
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Praise is a great way to build rapport. It also inspires someone to be better.
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The key to getting the right answer is to ask the right question.
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Are you looking at the symptom or the cause when treating a problem? Are you getting frustrated because it seems to happen again and again?
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When was the last time you checked on your state of happiness?
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Are you afraid to make the wrong decision? Do you know that not making a decision is a decision in itself?
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What’s the difference between being successful and fruitful?
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The key to unlocking the greater things in life always starts small.
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Do we wait for things to be taken away from our lives before we would cherish it?
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Target at your customer’s problems instead of your product or service.
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Value is perceived. Are you using money or letting money use you?
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Have you allowed the harsh realities of life that you have stopped having fun?
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Let me share with you some horror stories of tough customers.
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As you go about doing your daily tasks, are you thinking of better ways to do it?
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When you say you have a dream, are you willing to pay the price?
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Do you feel that you are a far cry from what you want to be?
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When something is difficult to do or someone makes life difficult for you, we can either run away or face it.
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Do you always take and not give? Do you know how the principle of reciprocity works in Sales as well?
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Words are powerful and can work for or against you.
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Don’t cling to a mistake just because you spent a lot of time making it!
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Are you looking for short term or long term success?
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Knowing who you are is crucial because you can then be able to maximise our strengths and serve others.
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Negotiation is a fun play of understanding the psychological state of the other party involved.
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Are you very affected by what others do to you?
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Customers are looking at the human aspect behind the product or service.
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When we are faced with difficult people, do we wish that they would just disappear altogether?
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Many successful people start with small beginnings and work their way up.
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Be careful what you allow to enter because only what enters matter.
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How clear and focused are you on reaching your goals?
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Do you simply take on every opportunity that comes your way?
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Are you making full use of your current resources?
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How often have you heard of people saying, “It’s not my job!”?
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Giving can be in the form of sharing of our time, experiences, talents or ideas.
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Do you find yourself always not having enough time?
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It’s the small things that add up to the big things.
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Are we trying to do too many things at the same time?
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How can we declutter our thoughts? One effective way is to write down our thoughts.
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Does having the cheapest price always help you to close a deal?
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Do you always jump when things don’t go right? Do you compliment when things are going well?
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Are you aware of any time-wasters in our lives?
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Have you thought how differently you would live your last day on earth?
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If you are wondering why you are not seeing results despite working so hard, don’t give up!
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Do you know we have an invisible value scale in our mind that will lead us to respond a certain way?
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Are we giving others more control than ourselves?
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Selling is not a Beggar’s job. There are a number of skills that you need to be in the sales profession.
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Take captive of your thoughts and compartmentalize them so as to do your job well.
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Try to see things from others’ viewpoints so that we can understand them better.
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How do we improve our experience that people have during our interactions with them?
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Are you starting to grow weary as nothing you wish for is happening?
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Feeling time is not enough and yet there is endless tasks to be done?
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Wouldn’t it be nice if people could just do what you want them to do without having to tell?
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Is it enough just to have a good product knowledge to sell?
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What is the customer telling you through his body language?
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Is intellect, talent and appearance more important than integrity?
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Are you being humble or are you just being fearful?
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Put yourself in the shoes of others if you want to be better communicators.
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There are some important lessons we can learn from an ant.
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Do you make things happen or wait for things to happen?
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The past cannot be changed. The future is for us to change it!
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How do we get customers to view us as Partner rather than a vendor?
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You have more control than you think in your customer’s response!
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If you don’t plan, you will still be where you are today.
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Assumptions can lead to unnecessary misunderstanding and costly mistakes.
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Fear has to be dealt with if you want to move on in life.
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A Good Cold Call opener has to be brief, concise, creates curiosity and brings benefits to the receiver.
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Punctuality is important whether you are meeting a potential customer or not.
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Taking Ownership means accountability and taking responsibility.
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Do you normally go for the short cut? Have you ever considered the rewards you can reap from your hard work?
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Taking charge means making the best out of what you can control.
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Communication goes beyond knowing what to say but how well the recipient receives your message.
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Be careful what you feed your mind with as it will determine the kind of person you will become.
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Good customer service is not just about meeting customer’s needs.
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Is it a good thing to give customers many options?
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Touch is a powerful way to build rapport with our customers.
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We need to ensure that we smell good if we want to build good rapport with our customers.
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We can give praise, encouragement or use hum our to build rapport with our customers.
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Listening to our customers is vital in building rapport with our customers.
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Building rapport using through our 5 senses. The first one is the eye contact.
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A good wrap-up at the end of our meeting with our customers is important.
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Using Sales Kit effectively will help your customer better understand your offerings.
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Pain and Gain are the 2 greatest pushing factors for customers to act.
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Follow up is important as prospects’ needs change with time.
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Call prospecting is key to Sales. How do we get customers to want to see us?
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We must strive to be a partner to our customers if we want to differentiate ourselves from our competitors.
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Always prepare before going for any negotiation.
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Belief in your product is important to be successful in Sales.
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It is always more effective to ask the prospect about his requirements before talking about your product offerings.
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Selling time is precious and we need to use our time wisely. But how do we do that?
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Pauses are important to be effective communicators in sales.
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Service - going the extra mile to help your customers and build a good relationship with them.
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Gifts is the third love language to show customers we care and build a good relationship with them.
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Words is another love language which can be very powerful.
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Presence is the first love language we need to reach out to our customers.
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Objections are not rejections and it brings you closer to closing the deals.
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Have a clear call objective before every sales call as this will ensure a more fruitful meeting with customer.
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Curiosity is key to asking good questions and this information will help you to close more deals.
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How do we handle difficult customers, especially the angry ones?
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Calling your customer by his name helps you to get more attention and builds rapport with the customer.
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Pauses can be very powerful if we know how to use them appropriately.
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Listening to your customer will help you to close more deals.
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Know your prospect will help you to be more successful in closing the deal.
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Selling goes beyond just knowing your products or services. We need to learn to carry out a good conversation with our customers.
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Consistency is crucial in sales to bring in the results you want.
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Rejections are common in sales. How do we handle them as salespeople?
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How well we handle our emotions could affect our success.
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Reflection is crucial to be successful in sales.
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Discipline is very vital to be successful in sales or accomplishing anything.
