When a personal data breach occurs, the clock starts ticking immediately.
The decisions made in the first few hours can have a significant impact on the outcome, affecting regulatory obligations, reputational damage, customer trust, and the overall response effort. Yet many organisations are unsure what they should actually be doing when a breach first comes to light.
This episode is hosted by Caine Glancy and Catarina Santos. Together, they walk through the critical steps organisations should take immediately following a breach, including:
* Containing the incident and limiting further risk * Assessing what has happened and who may be affected * Determining whether notification obligations apply * Managing internal and external communications * Avoiding common mistakes that can make a situation worse * Lessons learned from real-world breach scenarios

This session focuses on practical actions and decision-making, rather than theory, helping you understand what a proportionate and effective response looks like when every minute counts.