What types of things might happen when we don't fully understand, explore, or address:
We explore a public consumer complaint and upset over coffee pods. And we imagine what may have happened (or didn't happen) during design development that could have helped avoid the issues from the start.
We explore this ongoing, public story to gain some insight and maybe some lessons learned that we can apply to our own designs.
Visit the podcast blog for extra links to videos and other sites.
Other Quality during Design podcast episodes you might like:
Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.
Challenges Getting Team Input in Concept Development
Support the showAbout me Dianna Deeney founded Quality during Design through her company Deeney Enterprises, LLC. Her mission is to bridge product designers to the world's quality initiatives and quality-minded people. She teaches product development engineers how to use quality and reliability methods early in design for risk, use, and technical aspects of a product. Engineers that use quality early and iteratively improve the design and the design process, and it helps them to be recognized as star performers. Her vision is a world of products that are easy to use, dependable, and safe – possible by strategically using Quality during Design for products others love, for less. See more about her products and services at www.QualityDuringDesign.com.
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