Dianna Deeney and Shere Tuckey talk about Crucial Conversations® in an engineering environment: how to prepare for and have difficult conversations with peers, managers, and everyone else.

This interview is part of our series, “A Chat with Cross Functional Experts". Our focus is speaking with people that are typically part of a cross-functional team for new product development. We discuss their viewpoints and perspectives regarding new products, the values they bring to new product development, and how they're involved and work with product design engineering teammates.

About Shere

Shere is a Branch Chief in the Air Force Research Laboratory, Munitions Directorate, Eglin Air Force Base, Florida. She is responsible for advocating, planning, budgeting, organizing, and directing the execution of a high-priority technology development portfolio as well as direct supervision and management of all personnel within the branch. Over the last twenty-nine years, she has managed twelve different teams across many engineering disciplines from shock physics experimentation to weapon effects modeling and simulation.

Shere has taken a special interest in leadership, mentoring, and helping teams communicate effectively. After being asked to serve as the Dean of Leadership for her organization’s workforce development program, she became certified to teach the Crucial Conversations® course as a foundational element of leadership development.

She has taught five highly rated classes to high level managers, junior employees, and everyone in between. The positive feedback received from these classes and the course’s universal applicability, has motivated Shere to share this knowledge in as many forums as possible.

Shere and Dianna talk about:

  • what makes a dialogue a Crucial Conversation®
  • how she discovered the Crucial Conversation® framework
  • why she trains others at her work in the Crucial Conversations® model and champions its use

Shere also shares stories of success.

Visit the podcast blog for extra show notes and links to Shere's recommended videos.

Support the showAbout me Dianna Deeney founded Quality during Design through her company Deeney Enterprises, LLC. Her mission is to bridge product designers to the world's quality initiatives and quality-minded people. She teaches product development engineers how to use quality and reliability methods early in design for risk, use, and technical aspects of a product. Engineers that use quality early and iteratively improve the design and the design process, and it helps them to be recognized as star performers. Her vision is a world of products that are easy to use, dependable, and safe – possible by strategically using Quality during Design for products others love, for less. See more about her products and services at www.QualityDuringDesign.com.

Download a free checklist about things a team should have in early development. www.qualityduringdesign.com/programs/12things

Learn more about all the resources offered through Quality during Design. www.qualityduringdesign.com/qdd-members...