During product development, we're consistently looking for ways to learn more about the product in order to make design decisions. Some of that comes from test.

What do we do when our test results are...surprising?

We talk about some next steps I typically take when tasked with surprises: revisiting the purpose, understanding failure modes at test vs. what we expected (requirements and FMEA), finding a root cause (with the help of FMEA), and deciding what to do next.

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Other Quality during Design podcast episodes you might like:

How to Handle Competing Failure Modes

Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.

5 Aspects of Good Reliability Goals and Requirements

The Way We Test Matters

Support the showAbout me Dianna Deeney founded Quality during Design through her company Deeney Enterprises, LLC. Her mission is to bridge product designers to the world's quality initiatives and quality-minded people. She teaches product development engineers how to use quality and reliability methods early in design for risk, use, and technical aspects of a product. Engineers that use quality early and iteratively improve the design and the design process, and it helps them to be recognized as star performers. Her vision is a world of products that are easy to use, dependable, and safe – possible by strategically using Quality during Design for products others love, for less. See more about her products and services at www.QualityDuringDesign.com.

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