Thank you for calling, for directions in English press 1 now: 1... for directions in Mandarin press 2 now: 1, 1... for directions in Cantonese, press 3 now: 1, 1, 1, if you know your party's extension press 4 now, 11111111, if you'd like to speak to the operator, press 0 now, 0. I'm sorry that extension is invalid, please hang up and try again. Circumnavigate automated phone hell--in this podcast, learn your *'s and #'s in Chinese. Episode link: https://www.chinesepod.com/0731