This week's episode, Adam and Andy talk about helpdesk security. Enterprise helpdesks are often a popular target for cybercriminals because they have access to sensitive information and accounts. Listen in as they talk about things to think about when driving towards a zero trust model for helpdesk security.

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Youtube Video Link: https://youtu.be/6WPDH9W8UOQ

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Documentation:

https://www.linkedin.com/pulse/password-tickets-consume-31-40-help-desks-time-roy-verberne/?articleId=6627845881985146880

https://specopssoft.com/product/secure-service-desk/

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Andy Jaw

Twitter: https://twitter.com/ajawzero

LinkedIn: https://www.linkedin.com/in/andyjaw/

Email: andy@bluesecuritypod.com

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Adam Brewer

Twitter: https://twitter.com/ajbrewer

LinkedIn: https://www.linkedin.com/in/adamjbrewer/

Email: adam@bluesecuritypod.com

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Send in a voice message: https://anchor.fm/blue-security-podcast/message