Ida Pierce is a lifelong designer, creative problem-solver, and currently the Process and Solutions Manager at Markel’s Finance Organization. She joins Ryan Shriver to share how Design Thinking shapes her ability to connect, direct, and contribute to problem-solving. They cover empathy and assumption mapping, talent design, fair and inclusive hiring processes, and designing products and processes for good.

Episode Notes:

OpenIDEO – Richmond Chapter

The Read Center

Wonderbolt Labs

VA HBCU's

When They Call You a Terrorist, Patrisse Khan-Cullors

Understand Design Thinking in Under 5 Minutes

Bounded Context