Christina Tushman and Shira Kaplan talk about conflict management in medical leadership and medical education. They share their insight working with a large network of medical schools across the country. We talk about the importance of communication for working effectively with teams and succeeding in medicine.

Christina Tushman is the Director of Leadership Development for the Association of American Medical Colleges (AAMC). She is responsible for creating impactful learning experiences for leaders in Academic Medicine. She leads organizations in the design and development of outcome-oriented learning and performance-based solutions that have achieved measurable results and impact, including a leadership curriculum for a Fortune 50 company which successfully increased employee engagement and retention. Her work in effective learning design was recently recognized by the Association for Talent Development’s Excellence in Practice Award and featured in TD Magazine. Christina has a Master’s degree in Communication from the University of Wisconsin.

Shira Kaplan is the Program Manager of Leadership Development at the Association of American Medical Colleges (AAMC). Shira is responsible for the creation and execution of leadership development programs that provide executives, faculty, and administrators at AAMC’s member institutions with the skills required to lead and transform today’s dynamic academic medical centers. Shira has worked in the field of leadership development for over 16 years and is a graduate of Washington University in St. Louis.

They recommend a book called, "Becoming a Conflict Competent Leader," by Craig E. Runde and Tim A. Flanagan: https://www.amazon.com/Becoming-Conflict-Competent-Leader-Organization/dp/1118370422