Agencies of the US Government have issued a joint warning that hackers have revealed their capability to gain full system access to industrial control systems that might help enemy states sabotage critical infrastructure.

Whether you consider them black swan cyber events or not, the SolarWinds attack and the Log4Shell exploit stressed some of the key ways in which organizations can prepare themselves and prevent crises.

The serious lesson from that is to acknowledge but forgive errors. "He's said, many times, that he knew at that moment it was going to be OK," Ellis says. "Creating a safe culture requires a lot of practices, and one of them is closure. Humor is a great way to provide closure because you rarely laugh about something that is still creating tension."