The largest student loan servicer in America — with a portfolio of billions and money owed by millions — is under fire for saying it has no duty to give consumers good advice. And the now the lawsuits are flying. We look at the industry and get advice from experts on how to dig yourself out of student debt. Our guests are Michelle Singletary, syndicated columnist of The Color of Money for The Washington Post, Shahien Nasiripour, a reporter covering student debt for Bloomberg, and Jason Delisle, a resident fellow at the American Enterprise Institute, specializing in higher education finance and student loans.