Doyou need direct routing for Microsoftteams to let you connect the supported or customer oriented sessionBorder Controllers or SBC’s to the Microsoft’s Phone System? With the help ofthis capability, you can easily configure the ‘on-premises’ PSTN (PublicSwitched Telephone Network) connections. VoIP call centersolutions can support the customer interaction working streams by actingas a hub for both internal as well as external customer connectivity acrossdifferent modes of communication like chat, calling & video meetings. Formany businesses the Microsoft Teams’ direct routing & cloud voicecapabilities can do a lot of things including meeting the needs with callqueues & auto call attendant services.