The Pope has officially apologized to Indigenous People for the atrocities, including abuse, taking away of culture, and even death, committed at Residential Schools - most of which were run by the Catholic Church.

But what makes an apology meaningful? And how can the Pope's apology be a meaningful step to reconciliation?

Maggie John sits down with Andrew Blackwood, author of The Art of a Genuine Apology, to discuss how we can all learn to apologize better.