The world of retail is currently experiencing a multitude of developments. Retailers are actively exploring which potential new technologies can help them to best achieve their desired business outcomes.

But before these new technologies can be truly transformational, it is essential to first establish a strong foundation that can support them. Listen on to learn how to ensure these fundamental elements are in place – and how you can effectively leverage them to modernize your stores.

Host: James Hilliard

Guests: Brian Gallagher, Retail Strategy Director at Connection

Ed Durbin, Senior Director, Global Retail at VMWare

Show Notes:

[0:22] What are the top ideas that retail leaders are discussing surrounding retail store modernization?

[1:45] Are LoB leaders more "foot on the gas" and IT leaders more "foot on the break" when establishing store modernization initiatives?

[4:15] Are those focusing on the backend infrastructure early enough, or only after they've purchased new technologies?

[5:45] Do CIOs want their systems to be able to adopt any new technology?

[8:10] After a successful pilot, how do you execute that to scale?

[11:00] Are there one or two common hurdles that always stop POCs from moving to the rollout stage, and what can be done to overcome them?

[16:30] What are some initial steps people can be taking to modernize stores?

[22:00] What should retailers be focused on now?

You can hear us on Apple Podcasts, Amazon Music, Spotify, Google Podcasts, or Podbean.