In this episode Dr Ward Flemons discusses how healthcare providers and organizations should respond to an adverse event, a situation where a patient is harmed due to medical care that they did or did not receive. After listening to this podcast listeners will be able to:

• Describe the steps involved in the immediate management of an adverse event
• Explain the importance of offering immediate and long-term support for patients, families, and healthcare workers involved in adverse events
• List activities that need to take place after immediate management that can be used to improve healthcare systems and prevent future adverse events

Emails, comments, feedback to w21cedu@ucalgary.ca