Learn all about the brand new Thought Leadership program being introduced at the Knowledge 2020 Digital Experience. This episode includes special guest Shep Hyken who provides a sneak peek into his session Be Amazing or Go Home.

Host: Hedy Lawrence, Director, Strategic Events, Knowledge Program

Guests: Shep Hyken, Customer Service and Experience Expert Gina Marchese, Strategic Events, Speaker Experience and Content

Register for the Knowledge 2020 Digital Experience today! knowledge.servicenow.com/?cid=e:k20de:podcast:ep4

Follow us on Twitter: twitter.com/know365?lang=en

See omnystudio.com/listener for privacy information.