Join Mike Graen in this discussion with Henry Ho and Rick West from Field Agent to discuss the role that retail audits play in understanding OSA. How can you use crowd sourcing teams to provide in store audits that allow you to measure OSA and alert retail coverage teams to fix OSA issues? Henry and Rick provide some practical examples where in store audits teams play a valuable role. Listen now as Retail Supply Chain Initiative chair Mike Graen discusses with Henry Ho and Rick West about the important role of store audits in driving OSA.