timeware® community podcast: Recent Episodes
Simon Birchall
The best way to hear the latest news from the timeware® universe is to listen to our regular podcasts.We will be covering a wide range of topics including product development, system upgrades, implementing biometrics and latest installations.
The return to work form is part of the return to work procedure built into the absence management module.
Please contact Charlotte Kavanagh in timeware® customer care to arrange a demonstration of how the return to work form could be implemented at your business
Charlotte Kavanagh is available on support@timeware.co.uk or +44 (0) 1706 658222.
Time to take control with timeware UK Ltd...
timeware® reports are designed to provide a detailed breakdown of key data from the following modules:
• Personnel
• Absence Management
• Attendance
• Access Control
• Job Costing
• Cost Centre Analysis
• Fire Alarm Roll Call/Assembly Point
• To-do List, ESS on your browser
• GDPR
• Working Time Regulations
All reports may be exported to Excel for further manipulation and analysis.
Please contact Charlotte Kavanagh in timeware® Customer Care to arrange a demonstration of Dashboards.
Charlotte Kavanagh is available on support@timeware.co.uk or +44 (0) 1706 658222.
Time to take control with timeware UK Ltd...
timeware #supremainc
bamboohr #biostar #genetec #inventry #paxton
sageuk #timeandattendance
workforcemanagement #accesscontrol
ESSGO
timeware® Dashboards provide at-a-glance views of key performance Indicators (KPI). Clear and concise data produced quickly, on demand.
timeware® Dashboards can incorporate data for the following modules:
• Personnel
• Absence Management
• Attendance
• Access Control
• Job Costing
• Cost Centre Analysis
• Fire Alarm Roll Call/Assembly Point
• To-do List
• GDPR
• Working Time Regulations
Please contact Charlotte Kavanaghin timeware® Customer Care to arrange a demonstration of Dashboards.
Charlotte Kavanagh is available on support@timeware.co.uk or +44 (0) 1706 658222.
Time to take control with timeware UK Ltd...
timeware #supremainc
bamboohr #biostar #genetec #inventry #paxton
sageuk #timeandattendance
workforcemanagement #accesscontrol
ESSGO
The Mobile Worker app from timeware UK Ltd is approaching end of life and will soon be replaced by the ESS GO app.
Please contact Charlotte Kavanaghin timeware® Customer Care to arrange a demonstration of this exciting new product.
Charlotte Kavanagh is avail;able on support@timeware.co.uk or +44 (0) 1706 658222.
Time to take control with timeware UK Ltd...
timeware #supremainc
bamboohr #biostar #genetec #inventry #paxton
sageuk #timeandattendance
workforcemanagement #accesscontrol
ESSGO
Mike Coope, Karl Briggs and Simon Birchall discuss the timeware® ESS GO app.
For more information please contact Customer Care on +44 (0)1706 658222.
Nathan Beveridge, Mike Coope and Simon Birchall discuss the timeware® To-do list.
For more information please contact Customer Care on +44 (0)1706 658222.
Oliver Boulton, Mike Coope and Simon Birchall discuss the timeware® Personnel Form Event.
For more information please contact Customer Care on +44 (0)1706 658222.
Mike Coope and Simon Birchall discuss the timeware® Absence Management Form Event.
For more information please contact Customer Care on +44 (0)1706 658222.
Zack Dawson and Mike Coope join Simon Birchall to discuss the subject of timeware® GDPR.
For more information please contact Customer Care on +44 (0)1706 658222.
Dave Webb, Charlotte Kavanagh and Mike Coope join Simon Birchall to discuss the subject of timeware® user training.
For more information please contact the Projects Team on +44 (0)1706 659368.
Dave Webb joins Mike Coope and Simon Birchall to discuss the subject of timeware ® system health check.
For more information please contact the Projects Team on +44 (0)1706 659368.
An update to last years' podcast.
With more people logging calls from home, Charlotte explains how the timeware® Customer Care team process faults reported by email and telephone.
timestart 2022, timeware Small Business 2022 and timeware Professional 2022 are scheduled to be launched on 11th November 2021.
This short Podcast outlines how we will be upgrading each customer and how we will intend to implement the new Dashboards, Reports and ESS GO.
For more information please contact the Projects Team on +44 (0)1706 659368.
timeware® have created an API integration between InVentry and timeware® Small Business and timeware® Professional. This means that InVentry customers requiring a feature rich employee attendance solution can benefit from a software only integration that requires no additional attendance devices.
This integration eliminates ‘duplicate entry’ enabling Personnel and their associated credentials created in the lead system (InVentry) to be passed directly to timeware®.
Eg: An administrator adds a new Personnel record into InVentry and the API integration automatically creates the equivalent Personnel record in the timeware® software. When a person signs in on one of the pre-defined InVentry devices, the API integration automatically transfers the InVentry Event into the timeware® software as an Attendance Booking.
timeware® have created an API integration between Paxton Net2 and timeware® Small Business and timeware® Professional. This means that Paxton Net2 customers requiring a feature rich employee attendance solution can benefit from a software only integration that requires no additional attendance devices.
This integration eliminates ‘duplicate entry’ enabling personnel/users and their associated credentials created in one system to be passed directly to the other.
Eg: An administrator can specify which Net2 readers are classed as attendance points and bookings made at these points can be read by timeware® from the Net2 database and processed by timeware® as attendance bookings.
Call Liz or Mike on +44 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
ESS GO will be released in November 2021?
Want to find out more?
Call Liz or Mike on +44 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
Have you implemented timeware's GDPR module?
Want to find out more?
Call Liz or Mike on +44 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
Did you know that the development team are re-writing all of the legacy reports and that they are faster and more flexible than ever?
Want to find out more?
Call Liz or Mike on +44 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
Image what would happen if all the fork-lift drivers were on leave at the same time, or the first aiders, or the staff qualified to complete key tasks in the workplace?
Minimum Staffing Levels in timeware® are addressed in this week's short Podcast.
Want to talk to an expert?
Call Liz or Mike on +44 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
Out with the old and in with the new!
There’s never been a better time to start thinking about upgrading your legacy attendance and access control devices. Thanks to our status as Suprema Integration Partner, we now have a range of robust biometric devices that work seamlessly with timeware® .
Want to talk to an expert?
Call Liz or Mike on +44 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
Did you know that there is a really neat feature in the ESS that enables HR to share documents with ESS users?
In this short podcast, Simon Birchall and Mike Coope describe the feature and its importance to timeware® users.
Want to talk to an expert?
Call support on +44 (0) 1706 658222 or email support@timeware.co.uk
A quick chat with Karl Briggs, timeware's Customer Liaison Officer.
Call support on +44 (0) 1706 658222 or email support@timeware.co.uk
Do you want to know more about timeware's Proactive Absence Management features?
In this short podcast, Simon Birchall and Mike Coope describe the feature and its importance to timeware® users.
Want to talk to an expert?
Call support on +44 (0) 1706 658222 or email support@timeware.co.uk
Want to know more about timeware's Attendance Display Panel?
In this short podcast, Simon Birchall and Mike Coope describe the feature and its importance to timeware® users.
Want to talk to an expert?
Call support on +44 (0) 1706 658222 or email support@timeware.co.uk
Want to know more about timeware's Historic Data Lockdown feature?
In this short podcast, Simon Birchall and Mike Coope describe the feature and why its important to all timeware® users.
Want to talk to an expert?
Call support on +44 (0) 1706 658222 or email support@timeware.co.uk
Want to know more about the annual SLA upgrade procedure?
In this short chat, Simon Birchall, Zack Dawson and Mike Coope outline the procedure and the reasons behind the process.
Need further help?
Call support on +44 (0) 1706 658222 or email support@timeware.co.uk
Want to know more about raising a support ticket?
In this short chat, Simon Birchall, Charlotte Kavanagh and Mike Coope describe the two available methods.
Need further help?
Call support on +44 (0) 1706 659368 or email support@timeware.co.uk
Becoming Reach-ready means preparing for migration from timeware Professional on-premise to timeware Reach in the Cloud.
In this 5 minute chat we talk about preparing for the move and upgrading your devices.
Interested in learning more?
Call support on 0044 (0) 1706 659368 or email liz.broadhurst@timeware.co.uk
Did you know that there is an accident book feature built into timeware®?
Interested in learning more?
Call support on 0044 (0) 1706 658222 or email support@timeware.co.uk
Vision 2028 is the new name for the timeware business roadmap which will see the company moving away from on premise to cloud based software solutions.
Interested in learning more?
Call support on 0044 (0) 1706 658222 or email support@timeware.co.uk
Backups are essential and recent events has shown that some companies do not have the necessary backup procedures in place!
Interested in learning more?
Call support on 0044 (0) 1706 658222 or email support@timeware.co.uk
A great feature is being added to ESS Go: the introduction of timeware Puck Attendance Points. The Pucks use NFC technology to create low-cost attendance points when a biometric solution is not required.
Interested in learning more?
Call support on 0044 (0) 1706 658222 or email support@timeware.co.uk
There are some great new features being integrated with timeware Professional 2022.
Today we chat about Suprema's new X-Station 2 and AirFobs.
Interested in learning more?
Call support on 0044 (0) 1706 658222 or email support@timeware.co.uk
The ESS Go app is going to be completed for the launch of timeware Professional 2022 in November this year.
Interested in learning more?
Call support on 0044 (0) 1706 658222 or email support@timeware.co.uk
Sort and Filter are two underrated features that can assist Users when dealing with large numbers of employees within timeware Professional.
Interested in learning more?
Call supoport on 0044 (0) 1706 658222 or email support@timeware.co.uk
Did you know that timeware has a great document storage feature?
Documents can be scanned within timeware and stored in the timeware database.
Interested in learning more?
Call supoport on 0044 (0) 1706 658222 or email support@timeware.co.uk
A short podcast mentioning the return to work feature that is an integral part of the Absence management module.
Tracking holiday entitlement, managing holiday schedules and monitoring absenteeism are the three essential factors that make up timeware® absence management.
What would happen if all the fork-lift drivers were on holiday at the same time? Or the first aiders? or the staff qualified to complete key tasks in the workplace?
timeware® absence management enables line managers to view holiday plans before authorising an absence booking.
timeware® also keeps track of the types of absenteeism in the workplace as well as monitoring the holidays taken and days booked in advanced.
timeware® ESS – empowering your employees
As the workplace becomes increasingly diverse, it is not always practical for employees to ‘book’ at a conventional, wall mounted terminal. In these types of situations, timeware® ESS can be used to provide an extensive range of functions accessible from both your company intranet or directly from the internet.
About me
• Display address and next of kin details
• Display employee’s training matrix
• Display employment appraisal and achievement information
• View company documents
Absence management
• Graphical display of holidays booked, holidays taken and holidays remaining on login screen • Facility for staff to check their own entitlement and remaining holiday balance
• Ability to check who else in their department has booked time-off before requesting their own time-off
Attendance
• GPS location stored at the point of booking
• Graphical display of basic and overtime hours worked for each day this week
• Adding a booking in real-time or retrospectively
• Facility to check work rotas
Job costing
• Adding a booking in real-time or retrospectively
• Facility to view timesheet
Cost centre analysis
• Adding a booking in real-time or retrospectively
• Facility to view timesheet
In this week's podcast we chat about the Sage integration available for timeware Professional.
timeware UK Ltd has been an official Sage development partner for over 10 years and have several hundred UK based customers using the integration to configure new employees in timeware Professional via Sage HR and to pass hours worked to Sage payroll.
For more information on Sage integration, contact timeware support on +44 (0) 1706 658222 or by email at support@timeware.co.uk.
An updated overview of timeware® managed service.
The idea is simple:
To provide an efficient and worry free support solution for all timeware® customers.
Let timeware support handle all the tricky tasks leaving the customer free to carry on with their normal jobs.
timeware Professional 2021 sees the launch of the brand new Dashboard and Report viewer.
In this podcast we discuss dashboards and how we will be rolling them out to our customers.
timeware Professional 2021 has been released and includes some great new features:
-
Dashboard designer
-
Dashboard and Report viewer
-
Suprema FaceStation F2 integration
-
Mask detection and monitoring
-
Temperature recording and monitoring
For more information contact timeware® support on +44 (0) 1706 658222 or support@timeware.co.uk.
25. Modal Forms
When a modal window is in use, a new compacted ribbon menu is available. This is due to the main window being disabled but visible and the ribbon menu disabled during this time.
timeware® partners may need to upgrade or downgrade Suprema device firmware.
Here is a short podcast outlining what to do..
Paxton access control systems are installed in thousands of businesses across the UK.
Installing a timeware® attendance system that utilities Paxton fobs is easy when using a Suprema BioLite N2 alongside a Paxton P50 reader.
Unrivaled Face Recognition Performance
by Fusion Matching
Suprema’s Fusion Matching technology combines the IR and visual face recognition with unique deep learning algorithm to achieve exceptional authentication accuracy and industry’s best anti-spoofing performance.
False Acceptance Rate (FAR) of 1 in 10 billion
21 List Functionality
Any list, either regular or templated, can be printed, emailed and exported from the ribbon menu. All lists have a built in search option enabling fast access to required data. This improvement is more noticeable in longer lists, for example the Personnel Find Form. All lists support print preview and export features.
22 Exports
Within User Preferences, the user can select to use an in-built viewer or a Microsoft application viewer. All application viewers support PDF, Word and Excel formats without the need for Microsoft Office. Exports include PDF, XLSX and Docx formats. The user has the ability to select their preferred format.
23 Dashboard/Report viewer
All users favourite reports, dashboards and exports show in the favourite section of the ribbon menu.
24 Inline Commands
When hovering the cursor over a specific field, additional inline command icons now appear. Current commands include export properties, print options and favourites selection. Inline commands ensure that screen design is kept clean and simple.
timeware® is widely recognised as one of the UK’s leading provider of workforce management solutions. Our philosophy is simple: long-term reliability, enhanced functionality and continuous innovation.
timeware® consists of a suite of software modules that enable a company to record and analyse key business information. timeware® is capable of processing a vast array of data. Here is an overview of some of the most popular:
• At the heart of timeware® is the personnel module which can be used as a basic HR function to store a variety of information relating to each member of your team.
• timeware® can also track absenteeism, highlighting trends and anomalies whilst ensuring that everyone takes the correct number of annual days leave.
• timeware® attendance can calculate the standard and overtime hours worked when your company implements rotating or continental shift patterns, flexi-time, part time and annualised hours. It can even track the hours worked by mobile workers using the ESS go mobile app’.
• Utilising the cost centre module allows different rates of pay to be attributed to different type of categories of work.
• timeware® can be used to provide a physical access control solution, enabling managers to determine who can access certain areas of a building based on predefined security levels.
• timeware® can be connected to your fire alarm system to provide a fast and accurate roll-call in the event of a fire.
• timeware® has been designed to connect to Suprema devices enabling data captured by their biometric and proximity readers to be passed to the relevant software modules providing attendance, access control and assembly point information.
• timeware® incorporates a job costing module for recording the duration of manufacturing processes along with details of the team members involved.
• timeware® has been continually developed for more than 30 years and incorporates an impressive range of functions providing managers with real-time information that may be viewed on a PC, a tablet, a mobile and wall-mounted displays.
Did you know that your fire monitoring system can be connected to your timeware® workforce management solution to produce an accurate roll-call report in the event of an emergency?
An increasing number of businesses have introduced this simple feature to ensure the health and safety of their employees. The way this feature works is very simple: the roll-call facility within timeware® gathers information from different sources – from attendance terminals, from access terminals, from assembly points and from the ESS. This information is processed continuously to ensure that the roll-call list is kept permanently up-to date.
Using this roll-call list allows timeware® to produce roll-call reports on demand as required.
Many businesses already operate a well establish HR solution. timeware® Professional can integrate with your existing software to reduce manual data entry and eliminate potential errors.
For business with no existing HR solution, timeware® personnel provides an effective way of managing all your personnel data. It allows you to store, update and view personnel information, with full auditing, in a secure environment based on company defined permissions.
timeware® personnel keeps all of your information in one place. From copies of driving licences to previous employer references, from blood type to bank account details - timeware® personnel stores the data centrally making it available for viewing and reporting when required.
The key is having all your information in one easily accessible place. Everything from contact details to medical reviews, vehicle information to yearly appraisals – timeware® provides a truly effective solution. timeware® personnel integrates with the agenda to provide reminders of important events ranging from birthdays to certification renewal.
Over 95% of businesses using timeware Professional have customised reports or exports. In this podcast we explain about what they are, their approximate cost and who to contact if you want to discuss you requirement.
Project management (post-order phase)
A brief overview of steps 5 to 12 of the 12 steps in timeware project management.
Step 5. Pre installation meeting
Step 6. Software installation
Step 7. Bio enrolment
Step 8. Hardware installation
Step 9: Project build
Step 10. Project commissioning
Step 11. User training
Step 12: Post installation meeting
An overview of the concepts and technologies introduced into Project Toronto in August 2020.
For more information check out the road-map at www.timeware.info for timeware partners or www.timeware.org for timeware users.
Project management (pre-order phase)
A brief overview of steps 1 to 4 of the 12 steps in timeware project management.
Step 1. Demonstration
Step 2. Customisation meeting
Step 3. Site survey
Step 4. Online Quotation
The absence block booking feature is perfect for creating identical absence records for multiple people.
If you want to introduce job costing or cost centre analysis at your workplace then timeware has an IP69 rated customisable solution which incorporates the Tokyo platform.
The concept behind timeware® managed service is simple: To provide an efficient and worry free support solution for all timeware® customers. It is designed with the purpose of providing a qualified timeware® support technician when required. The technician is responsible for managing certain features or functions for you such as creating absence entitlement policies, or creating a new timeware® user to your exact specification.
When timeware Professional has calculated the basic and overtime hours worked for your workforce, why not use our Sage payroll integration module to transfer this information effortlessly (without typos!).
Sometimes work patterns change with little notice. The planner gives you the ability to modify the employee's work schedule quickly and efficiently.
The longer you've worked for the company, the more holidays you get! Matt from Support and Mike from Projects talk about holiday entitlement and years service...
A brief talk about the Mobile Worker feature and how it can be used when staff have limited or no access to an attendance point.
If you are using timeware® Professional away from your office, there are several steps your IT department can take to ensure that your ‘home working’ experience is smooth, trouble free and more importantly - fast!
Mike thought it would be a good idea to describe how to log a fault and also how to make a manged service change request. Here goes...
A brief discussion about how to reduce the queue of people around your company’s attendance points by slightly modifying people’s start and finish times.
(A Covid-19 related article.)
What are the main issues to be considered when moving to a Suprema biometric based attendance system?
An overview of the concepts and technologies introduced into Project Toronto in July 2020.
For more information check out the road-map at www.timeware.info.