How do we design products to help users feel like they are making progress? In this episode, we speak with Jonny Burch, co-founder and CEO of Progression. We discuss several challenges they face while operating in the HR space — from selling their software to aligning vocabulary with customers.

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Show notes* Progression — Jonny's career growth product * Progression.fyi — the original free resource * Deliveroo — a popular UK-based delivery company, similar to Uber Eats * Dovetail — a tool for capturing product insights * Figma — web-based design tool, a community of design advocates * Gainsight — customer success and product experience software * Segment — a popular customer data platform (CDP) * Mixpanel — a tool for event-based analytics * Chargebee — a subscription billing & revops platform * ChartMogul — a tool for revenue analytics * Smartlook — a tool for user behavior tracking, similar to FullStory * Follow Jonny on Twitter * Follow Progression on Twitter * Email jonny@progressionapp.com and mention UIBREAKFAST to claim your product discount

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