After giving a description of surge capacity and offering some examples, Rick and Lauren discuss how you have to reframe the moment you're in because your sense of normal has been disrupted and the way you were living your life won't be sufficient in a surge. Lauren adds that if your surge involved a death or adoption or something that affects your way of life, then you can't expect things to go back to normal at some point because you now have a "new normal."

Rick brings up ambiguous loss and how COVID has brought about so much of that. Rick and Lauren then spend time talking about 9/11 and where they were on that day.

Rick moves the conversation to accepting the season of surging, and reminds listeners that we are all going through this together, but it's also natural and healthy to grieve what you've lost through the surge. Lauren affirms that grieving is normal, no matter what you lost, but you also have to learn how to be strong through the surge, and focus on deepening your relationships.

Lauren mentions that learning how to do things or think outside of the box can be extremely helpful during a surge. Rick expresses that sometimes in a surge, you learn a new way to rely on Jesus, or see your need for Him in a different way.

Rick and Lauren both emphasize that reaching out for help to friends, family, or counselors is nothing to be embarrassed about and can be the most healthy thing you could do.

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