What's more important when negotiating: to say the right things or to get people to tell you the right things?

This week we are talking about a Masterclass course by Chirs Voss, The Art of Negotiation. Chris is a former FBI hostage negotiator who became an specialist in business negotiations and has some great insights to share in his course.

If you would like to learn more about Masterclass and Chris' course, visit https://www.masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation.

Also, don't forget to follow us on Instagram - @lexis.english - to get extra tips and info on our weekly discussions, and more on how to become a better learner!