In today's episode (sponsored by Ingenius), Britta Rekstad and Matthew C. Anderson discuss the Customer Service App, Interactive Service Hub, and bring clarity to similar terms in Dynamics 365 .

Discussed on the show * Interactive Service Hub (and the move to Customer Service App) * Customer Service App * Disambiguation of similar-sounding terms * Customer/Project/Field Service Apps * Universal Scheduling Engine * Unified Service Desk * Apps in Dynamics 365 / Model-driven PowerApps * Solution awareness of Apps in Dynamics * Editing the sitemap with the (mentioned reference to edit default sitemap with sitemap designer, info @2min mark in video)

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