Our panel of experts will discuss: - The pressing need to deliver a FULLY inclusive ‘User Centric Design’ - What is the digital indexing of the UK? Who is able to meet technology halfway? Establishing the patient gap and how to support usage of tech - Are we thinking too small? How to ensure there is room for growth (i.e. service design – utilising primary care services 24/7) - Mitigating unexpected fall out from rapid uptake of digital solutions in primary care - Preparing for the post COVID-19 wave: What will these needs look like and how to design services to handle them? (Mental Health, PTSD, COVID-19 patient recovery etc.) Speakers: Matt Edgar, Associate Director of Design and User Research / Profession Lead for Digital Services Delivery, NHS Digital Liz Ashall-Payne, CEO, ORCHA Jim Hughes, Strategic Advisor Digital Programmes, Mersey Care NHS Foundation Trust Helen Milner OBE, CEO, Good Things Foundation Roz Davies, Managing Director, mHabitat Cleveland Henry, Director of Cloud, UK Cloud Health