Drew Manning, CIO at KeyPoint Credit Union, joins Dan Marks to talk about how technology enables KeyPoint to deliver a great member experience today and into the future as the landscape changes. We specifically talk about:* Drew’s background and current role as CIO, along with his hobby as a Jazz musician (Drew’s Jazz Spotify channel) * Recent growth at KeyPoint * Drew’s experience as a developer and how that informs his approach to leading as CIO * Key growth drivers * The role of data analytics – both historical trending and forward-looking predictive * Managing risks to protect the member experience * Drew’s perspective on where the technology landscape is going * How instinct and curiosity are key success factors