Along with more specific questions, I asked people who took the SSC survey to rate their experience with the mental health system on a 1 – 10 scale. 

About 5,000 people answered. On average, they rated their experience with psychotherapy a 5.7, and their experience with medication also 5.7.

This is more optimistic than a lot of the horror stories you hear would suggest. A lot of the horror stories involve inpatient commitment (which did get a dismal 4.4/10 approval rating