Getting to know the audience is a critical first step before creating a learning solution – whether it's an in-person classroom training, eLearning course, video, or performance support piece. The demographics of the audience – like the learner’s generation – can play a big role in how they will receive that training. In this episode of Powered by Learning, d'Vinci's Lead Project Manager/Instructional Designer and Host Susan Cort talk to Amber Aziza, an award-winning Certified Master Trainer and speaker.

Show Notes:

Amber Aziza talks about the training preferences and characteristics of the different generational groups and what you can do to improve your training programs for every learner on your team. Some of Amber’s key points include:

• Develop training that is incredibly interactive and entertaining to retain attention of your team, regardless of their generation.
• Build a diverse training team of people from different backgrounds, ages and experiences to make sure your training resonates across your workforce.
• Create generational checklists to make sure each training initiative will be well received by your workforce, regardless of their generation.
• Don’t be afraid to push the envelope on being creative in training. Every generation will appreciate the effort you make to engage them.
• Focus on the individual learner because not all learner behave according to the characteristics of their generation.

Learn more about Amber Aziza.