Episode Notes:

Technology and systems are critical to running efficient operations at a large company. d’Vinci CEO Luke Kempski talks to Lisa Browning, Manager, Learning & Development Systems at The Hershey Company as she prepares training for an enterprise rollout of SAP S/4HANA . Lisa describes how systems training makes employees more productive across the organization and improves the bottom line.

Show Notes:

As she prepares for the enterprise rollout of SAP S/4HANA, Lisa Browning, Manager, Learning & Development Systems at The Hershey Company, makes key points related to best practices for successful systems training and rollouts.

• Align the learning modality to provide the right context at the right time for the learner.
• Define KPIs so you know what results you’re trying to achieve and can measure at established dates in the process.
• Successful learning must be an organization-wide priority that is tied to performance.
• Change management and communications teams are integral to the success of a system rollout.
• Look for tools like SAP Enable Now to create system simulations and handouts to support learning and expedite use of new systems.

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