Fraudulent activity and security incidents are inevitable. The important thing is that you know what to do if it happens to you. Tune in for today’s episode where I share my key pieces of advice on how to approach these situations.
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Today's episode:
[01:31] The first step to take when you suspect a security incident: block all withdrawals.
[02:09] What to do after you have completed step number one.
[03:26] Why you should never try to cover up a security incident.
[05:04] How fraudulent activity is typically discovered.
[06:39] Why you need to find out which financial institutions received and authorized the payment instruction from the suspected fraudulent user.
[08:08] The importance of understanding the contractual liability framework relating to fraud.
[08:21] Why the timing of your responses matters when it comes to dealing with fraud.
[09:02] Why it makes a difference whether the fraud victim is a natural person or a legal entity.
[10:08] What to do once you have confirmed a case of fraud.
[13:55] Everybody experiences security vulnerabilities and fraud, you are not alone!
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