On this episode we chat with Jess Chan the CEO of Longplay about DTC email and SMS marketing.

Jess Chan is the founder & CEO of Longplay, a full-service retention & lifecycle marketing agency for DTC e-commerce brands.

Jess scaled Longplay to a $1M+ agency in just 18 months working with DTC e-commerce brands from startup to 250M+. Longplay has since grown to a fully distributed team of 20+ people.

Prior to Longplay, Jess was the Chief Marketing Officer of a 7-figure e-commerce brand. She loves to share her insights and expertise in DTC e-commerce marketing, retention & lifecycle marketing, building an agency, and the systems to successfully manage a remote ream.

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