In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP.

Bill Kaplan is  recognized as one of the early thought leaders and knowledge management  consultants in the application of Knowledge Management (KM) in the  government sector and a long time practitioner in the private sector.   Bill Kaplan has been consulting on the leadership and practical  application of Knowledge Management as a business discipline to address  business operations and workforce performance challenges since the  1990s.