0:00 Housekeeping

4:12 Overview (by Urooj)

18:30 Why we're doing this

20:11 Characteristics of a survey

21:57 Why surveys (+ good, fast & cheap)

27:34 Problems with survey research

30:28 When to use surveys

32:40 Survey design: Process

34:44 Survey design: Questions before a survey

35:15 Survey design: Types of questions

41:19 Survey design: Consider motivations and context

42:40 Errors in surveys: Overview

44:16 Errors in surveys: Social desirability

48:33 Errors in surveys: Double barreled questions/answers

50:08 Errors in surveys: Leading questions

58:10 Errors in surveys: Loaded questions/Framing

1:00:39 Errors in surveys: Priming

1:07:06 Errors in surveys: Jargon/slang

1:08:36 Errors in surveys: Mutual exclusion and collective exhaustion

1:16:53 Errors in surveys: Excessive complexity

1:21:12 Errors in surveys: Faulty presupposition

1:22:27 Errors in surveys: Vagueness

1:24:27 Errors in surveys: False inference

1:27:43 Errors in surveys: Memory

1:30:13 Errors in surveys: Other issues

1:31:14 Good practices

1:33:13 Class discussion

1:35:19 Examples of bad surveys