Welcome to the Combat Files - Episode 6!
My guest on Combat Files this week is highly experienced and knowledgeable Ian Moyse. Ian is the Sales Director for the NatterBox. He also holds a number non-executive director roles which allows him to have a very close ear to the ground when it comes to gauging the temperature and mood of industy. He is the expert face of Natterbox when it comes to sales, sales techniques and customer engagement.
The discussion revolved around the Covid-19 situation and the impact on his team, the business and his customers. We explored the impact of working remotely and the management of employees, especially emotionally.
How Ian and his business have to innovate and evolve best work practices, allowing the employees to take the lead new deciding creative new ways to internal communicate with each other and as a group. We delved deep into the impact to the overall business, wider industry and what the future holds.
“Social Distancing, does not mean Customer Distancing” was thought up by Ian, where he had to opportunity to explain the concept of continued, regular rapport building with customers even during these hard times. I also had the opportunity to talk about Ian the Man.
I am very grateful to Ian for joining me on our weekly episode of Combat Files.
To get in touch with Ian Moyse:
If you would like to appear on Combat Files, contact Azher Rubbani
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