ComputerTalks | Pharmacy Technology Podcast: Recent Episodes

ComputerTalk for the Pharmacist

Audio versions of content from ComputerTalk For The Pharmacist magazine and computertalk.com. Covering the intersection of pharmacy technology and management.

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With a newfound focus and pressure on pharmacies and pharmacists as frontline healthcare providers, the industry needs to ensure these pharmacies are equipped to handle such demand. How can pharmacists streamline operations, reallocate their staff, and put a focus on immunization efforts? Pharmacy automation.

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The key for many independents is the ability to customize their stores to reflect their own expertise and interests. For Keith Hersey, Pharm.D., and his wife Deborah, this approach was essential as they have weathered the most unusual of years in which to open their own pharmacy.

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When software and technology close the loop on pharmacy data, providing better business intelligence within the pharmacy system, pharmacists have an easier time with their patients. In this interview with ComputerTalk’s Maggie Lockwood, Speed Script’s CEO Chuck Welch explains how patient relationship management (PRM) is the future of pharmacy.

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In early 2020, Strickland began researching for a replacement pharmacy robotic dispenser. He found the newest Kirby Lester model, the KL-SR secure robot, and he found the prescription dispensing accuracy his pharmacy needed.

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Blister packaging is often the most repetitive, time-consuming task in pharmacies, and the SynMed system has proven over time to be a reliable solution to automate this process, limit touches, and better service facilities. Today nearly 95% of all multidose blister pack systems in North America use SynMed technologies.

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A multiwholesaler analytics platform approach gives pharmacies the ability to shop for the best opportunities among wholesalers' catalogs by price, NDC specificity, package size, or general availability, while maintaining compliance with any contractual obligations that pharmacies may have with their primary vendor.

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Pharmacies are finding standard practices are being upended. In order to keep patients and staff safe, the transaction workflow must change to accommodate “social distancing.” A speedy transaction is more appreciated than ever. Your POS system can help with the efficiency. But you’re still the ingredient that makes it personal. Here are some ideas.

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The COVID-19 pandemic has meant that already busy pharmacies have seen big spikes in Rx volumes and a need for capital improvements and staff expansion that were not in the 2020 strategic plan or budget. Find out how three pharmacies found Kirby Lester KL1 counting technology is a plug-and-play solution to address these issues.

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Randy Burnett, QS/1 senior product manager, PrimeCare and NRx and Zach Princell, Pharm.D., QS/1 assistant product manager on customizing workflow, especially in patient-centric models.

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Larry Brantley, owner and CEO of RxMaster, Rogers, Ark., explains how he and the staff at RxMaster develop software and solutions to impact the pharmacy operation, part of our May/June Cover Story on Workflow Efficiencies.

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Chris Fitzmaurice, Pharm.D., ScriptPro’s director of industry data resources, explains the importance of putting in the up-front work to define a clinical workflow and how ScriptPro's patient case management platform, Advanced Pharmacy Clinical Services (APCS), supports a patient-centric model.

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Six years ago, Lois, R.Ph., and Kim Koontz, R.Ph., Blue Ridge Pharmacy Midtown owners, noticed the buzz around adherence packaging. Pharmacy owners for 20 years, they were curious about what packaging could do for their pharmacy. They looked at a number of systems and decided on cards by Omnicell. Using their VIP pharmacy system, they […]

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While many pharmacists feel they’re at the mercy of the behemoth PBM, there is still hope for each and every community pharmacy. Organizations like CPESN (Community Pharmacy Enhanced Services Networks) are fighting to bring about industry-wide change. CPESN focuses on patient care services, helping bridge the gap between doctors and pharmacists.

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If you’re a pharmacist looking to improve your pharmacy in 2020, what’s the next big thing? Perhaps it’s starting a med sync program, using eCare plans, or adding a piece of automation. Diana Lischin, R.Ph., owner of Coats Pharmacy and Angier Family Pharmacy in the Raleigh, N.C. area, has three priorities: build a customer base […]