Teja Devaru from IBM joins us today to talk about how B2B companies approaching digital customer experience and e-commerce after Covid-19. More specifically, we will discuss these questions:

• How has COVID impacted e-commerce for B2B companies?
• What do e-commerce mean for different type of companies?
• Case Study: How auto companies such as GM or Ford is thinking about their eCommerce strategy?
• What is B2I2E and how does e-commerce benefit these companies?
• What are the options in building e-commerce capabilities?
• What are some accelerators they can leverage to build this capability quickly?
• What are some success factors and key considerations in implementing e-commerce platform quickly?