The theme for Info-Tech's 2021 CIO Priorities Report is resilience. Guest Travis Duncan, a research director in applications at Info-Tech explains the priorities and why they are at the top of the list:

1 Create an appropriate budget reserve

2 Refocus IT risk planning

3 Strengthen organizational change management capabilities to maximize technology investments

4 Establish capacity awareness to optimize resource utilization.

5 Keep emerging tech in view to capitalize on innovations.