This is the second half of the interview with Director of Customer Service, Jim Storey. He delivers insights and some exciting news about Truefill. Jim’s favorite thing about working at Parkland. The art of the GTKY meeting. What is TrueFill and why he’s so excited about its future. How it helps every employee and customer. Why it's sometimes called the “Pizza App”. How to explain TrueFill to customers. Three success tips for every employee. A twist in his career that led to his personal growth.