Greg Nathan talks to Colin Pearce about strong relationships.
'It's all about the relationships.' So says guest Greg Nathan in Episode 24 of the BE SO GOOD PODCAST.
Greg's is a house-hold name among franchisees and in any discussion of franchise relationships. He is the founder and director of Franchise Relations Institute. There’s hardly a franchise owner who has not been enthralled by Greg’s model of a franchisee’s life and their relationship with the franchisor.
He explains his graph in terms anyoine can understand and even suggests that his modelling applies to families; marriages, teenagers and even every-day boss & employee arrangements.
WATCH You tube https://buff.ly/2KBhe8b
A quick summary:
Glee: It starts with joy and enthusiasm
Fee: Suddenly the reality of paying regular fees pops up.
Me: The franchisees wonder what they’re getting for the money
Free: They start to think they could do business opt their own.
See: Then they see that there are more benefits than they’ve been seeing
We: Finally the two live happily ever after ( but only when the relationship has been nurtured. But he deepens the conversation with a discussion about how franchisors (the people who own the brand and parent company) have to lead with integrity.