In the second part of the difficult conversations series, Ant and Terry explore the often overlooked elements that trip leaders up when having difficult conversations. If you've ever gone into a conversation with the best of intentions and wondered why it's all gone wrong, this episode has the answer and the antidote. 

Also in this episode:

• Why context is often more important than content (and the difference between the two)
• How and why Ant's high stakes conversation with his team bombed when attempting the world ice dive.
• The four points of failure that derail difficult conversations.
• How to prepare for difficult conversations to avoid common mistakes and dramatically improve your outcomes.

Show notes: