As leaders in these times, simple but effective tools are critical. The Skill Will Matrix [Max Landsberg] is a case in point. Its genius is 'simplicity'. As Leaders it's a powerful tool to use on Zoom calls in our 'New Normal'. The idea is to better understand how to coach and mentor people. During lockdown, it maybe the ideal tool to support and develop your team & colleagues. One of the keys to learning, knowledge acquisition and perhaps most importantly, retention is simplicity. * Direct those with low skill / low will. Set clear deadlines, monitor progress closely and supervise. * Motivate people high skill / low motivation. Explore what motivates this person. Link new task to their motivation. * Guide colleagues with high will / low skill levels. Look for opportunities to build their key skills, and instill confidence. * Empower people with high skill / high motivation. Be a mentor (not coach) allow creativity, encourage steep learning. #SkillWillMatrix #SkillWill #Motivation #Leadership #laithhofayz #impactskills #leaders #team #communication