Are you ready to be a world-class technician? Susan Wedeven shares four ways you can exceed your customers' expectations for profit.

Show Notes:

• 0:19 Introducing Suzanne Wedeven
• 2:11 What is your motivation?
• 6:59 Do you have pride in your company?
• 9:03 Do you understand why sales matter?
• 11:49 Do you enjoy your role as an educator?
• 17:12 How to handle customer hesitation

Links and Resources:

• The New Flat Rate's Menu Pricing System
• Ride Along Coaches