For this episode, we welcomed back PIRATE.global’s Manuel Koelman to the Deep Dive. The last time Manuel joined the Deep Dive, he had a lively conversation with Startup Sesame’s Ben Costantini on the question of whether or not physical events will return, or online events will prevail. Here, he shares some further views on what online events may look like in 2021, based on his experiences with adjacent industries experiencing disruption. Laura and Manuel discuss how digital and convenience always wins and how tech has to keep up with user behavior.