CX Today's Charlie Mitchell hosts Alain Mowad, Director of Product Marketing at Talkdesk.

In this session, we consider how contact centers can cut costs without sacrificing CX, discussing:

  • How to lower demand and handling times with AI
  • More ways in which AI can lower contact center costs
  • How Talkdesk customers have benefited from AI implementations
  • Talkdesk's cost-cutting masterclasses

If you're interested in registering for Talkdesk's cost-cutting masterclasses, visit:

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.