The IT world is an ocean of career possibilities, but people often think that the field is only for the technical among us: engineers, developers, technicians, etc. Simply put, that is not the case. In fact, not only do these non-technical roles have plenty of listings on job boards; they also play integral parts in IT teams across the country. In this episode, Jake discusses his experience as a technical writer and how he fits into his role on an software engineering team.

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