The rapid change in consumer behaviors and the evolving technology have forged an acceleration of the arrival of omnichannel retail. How are consumers in different Southeast Asia countries shopping differently, for different FMCG categories of products, in the Covid19-altered world? What is the strategy for brands to get the best return from both online and offline channels? When it comes to growth in digital space, what are the top 3 untapped opportunities? Join Neil Pembry, Strategic Insight Director from Kantar - Worldpanel Division, as he helped us decode what businesses need to know and do to win in the omnichannel world.