In this episode Jon Baker talks about engaging front line workers, to have them quickly identify waste and remove it from the process, increasing employee satisfaction and driving out costs. He talks through the challenges of walking into a command and control culture and how he has seen those companies move toward an engaged Lean culture.
Podcast related links
Our guest: Jon Baker
http://linkedin.com/in/jonathanbakerfcmi
jon.baker.hx6@gmail.com
Our host: Mark Dejong can be reached at:
https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/
Mark@4ppartners.ca
https://www.4ppartners.ca
Phone: 1-778-807-9691