Here in Episode 22, I speak with Al Gerrie, the founder and CEO of ZigZag Global – a SaaS solution to help eCommerce retailers manage returns domestically and globally.

ZigZag was acquired by Global Blue in March 2021.

Al explains:

• The compelling solution ZigZag offer

• How they started by crowdfunding the idea, prior to having an MVP built

• The unexpected benefits of crowdfunding and the type of businesses crowdfunding is right for

• How they developed the software and took the product to market

• The game-changing moment for them, and how the product stood up to the test

• Why they took a conscious decision to grow and scale fast

• Why it was the plan to build a global business from day one

• How they forged relationships with suppliers and customers internationally

• What winning awards led to

• How their circular economy and green credentials helped attract VCs in their Series A funding round

• How the sale to Global Blue came about

• The revenue synergy opportunities the deal brings

His best advice is simple: Do it!

Enjoy!